LanguageSense™ takes the letter, notice or correspondence you already send in English and produces a mirrored version in the recipient's own language — issued alongside the English original, with the same reference, the same meaning, fully auditable. No translation desk, no delay, no risk of the message getting lost.
If your organisation deals with people who don't have English as a first language — and the letter matters — LanguageSense™ removes the guesswork.
Custody notices, victim/witness letters and PACE-compliant correspondence, mirrored so understanding isn't left to chance.
Appointment letters, consent forms and treatment correspondence in the patient's own language, alongside the English original.
Council tax, housing, benefits and enforcement correspondence — reducing missed deadlines caused by language barriers, not indifference.
Hearing notices and procedural letters mirrored so non-English speakers understand what's required of them, and when.
Tenancy, rent arrears and repair correspondence — clear in the tenant's language, reducing disputes born from misunderstanding.
Contracts, shift notices and compliance letters to a multilingual workforce, understood correctly from day one.
Benefit and sanction correspondence mirrored so claimants aren't penalised for a letter they couldn't read.
Enforcement notices and payment demands sent in English and the debtor's own language — fewer disputes, faster resolution, a clean audit trail.
LanguageSense™ sits alongside your existing correspondence process — it doesn't replace it.
Upload the document, or connect it to your existing mail-merge/case-management workflow. No new authoring process to learn.
The letter is read, understood and mirrored into the recipient's own language — meaning preserved, not just words translated.
English original and mirrored version, same reference number, same day — with a record kept for audit and compliance.
Same reference, same deadline, same legal meaning — not a rough machine translation. The recipient gets a letter they can actually act on, in a language they understand.
A recipient who understood the letter is far less likely to dispute it later, or claim they never knew what was required.
Public bodies and regulated organisations increasingly need to show reasonable steps were taken to communicate clearly — this is that evidence.
Mirrored correspondence goes out the same day as the original — not days later through an external translation service.
Every mirrored letter is logged against the original — reference, language, timestamp — so you can show exactly what was sent, and when.
Upload a real (or sample) letter and we'll send a mirrored version to your email — the same process your organisation's correspondence would go through.
Upload a document, tell us the language, and we'll email the mirrored version back.
Check your inbox shortly for the mirrored version.
Tell us a bit about your correspondence volumes and the languages your residents, patients, tenants or clients need — we'll come back with pricing that fits.
We'll be in touch within one working day.
20+ languages as standard, covering the most common languages encountered by UK public bodies and employers — including Polish, Romanian, Urdu, Punjabi, Arabic, Portuguese, Bengali, Somali, Ukrainian and Lithuanian. Others available on request.
It's meaning-preserving mirroring, not a literal word-for-word translation — built to carry the same legal and practical meaning as the English original, so a mirrored letter is something the recipient can actually act on.
You keep writing and sending your English correspondence exactly as you do now. LanguageSense™ sits alongside it — upload the letter, or connect it to your mail-merge or case-management system — and produces the mirrored version the same day.
We only process the document needed to produce the mirrored letter. For live pilots we agree data handling and retention terms with your organisation up front — get in touch and we'll cover this in the demo.
Pricing depends on volume and how it's integrated (ad-hoc upload vs. connected to your case-management system). Book a demo and we'll put a proposal together based on your correspondence volumes.